From Ch. 5: Enterprise Multi-Agent Ecosystems: Architecture, Orchestration Patterns, and AgentOps
The Agentic Enterprise Strategy · PDF (Dual Playbook)
Building an agent is a project. Operating agents is an ongoing discipline. This deliverable is structured as a two-stage, dual-playbook approach: an AI Agent Implementation Playbook for getting launches right, and an AgentOps Operational Playbook for running agents well after go-live. The Implementation Playbook covers structured assessments, risk tracking, deployment checklists, monitoring setup, incident preparedness, and KPI definitions for a defensible go/no-go process. The AgentOps Operational Playbook shifts to continuous oversight: portfolio-level registries, cost tracking and budget alerts, guardrails management, observability depth, feedback loops, incident logging, and operational maturity checks. Together they give teams a practical operating model that separates "project controls" from "runtime controls."
A complete operational capability in two stages: (1) Implementation readiness — go/no-go checklists, risk tracking, monitoring setup, KPI definitions, and incident preparedness. (2) Ongoing operations — portfolio registries, cost tracking and budget alerts, guardrails management, observability dashboards, feedback loops, incident logging, and maturity assessments. Enables organizations to scale from first agent to managed portfolio without losing visibility, governance, or cost discipline.
| Version | Date | Changes |
|---|---|---|
| v1.0 | 2026 | Initial release with dual-playbook approach: Implementation + AgentOps aligned with Chapter 5 |
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